Commerce Transformation

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TRUST OUR SOLUTIONS

SERVICES

Our service offering portfolio

Master all stages of digital transformation with our end-to-end approach: Whether in the strategy and implementation phase, in the further development of your own skills, or in the development of the operational business, we are there for you. Always individually tailored to your company and with a focus on the three core areas of data-driven business, product innovation & customer engagement with a focus on the core area of Commerce Transformation

Business Transformation

Strategic overhaul of business objectives and ambitions with a quantitative focus on operational implications and the ability to operate and execute business operations

Experience Transformation

Optimizing online interactions with innovative tech and strategic design for personalized, seamless product experiences that boost satisfaction, loyalty, and business growth.

Tech
Transformation

Adoption, integration, and optimization of cutting-edge technologies and digital solutions across the organization’s infrastructure, processes, and customer interactions

Data
Transformation

Systematic collection, analysis, and utilization of data from various sources to derive actionable insights, inform strategic decision-making, optimize business processes and personalize customer experiences

Organizational Transformation

Comprehensive restructuring of internal processes, culture, organizational structures and practices to maximize operational efficiencies and achieve strategic business objectives

Business Transformation

Revamping business goals with a quantitative focus on operational impact and execution capabilities.

Transformation Target
Benchmarking
Business Transformation Strategy
Efficency
E-Commerce Execution
Business Operation
Steering

Experience Transformation

Maximizing online engagement with innovative tech and strategic design for tailored, seamless experiences that drive satisfaction, loyalty, and growth.

Experience Target
Benchmarking
Growth
Product Strategy
Product & Experience Creation
Scalable Growth Management

Tech Transformation

Implementing advanced tech and digital solutions throughout the organization’s systems, processes, and customer interactions.

Technical Target Architecture
Benchmarking
Transition Planning
Build & Rollout
Scale
Optimize

Data Transformation

Methodically gathering, analyzing, and applying data from diverse sources to drive informed decisions, enhance processes, and tailor customer experiences.

Data Strategy
Transformation
Data Infrastructure
Data Utilization

Organizational Transformation

Streamlining internal processes, culture, and structures to boost efficiency and meet strategic goals.

Organizational Readiness
Operating Model Target Picture
Operating Model Build
Operating Model Implementation
Hapag-Lloyd
10 billion euros in annual revenue via a new, digital booking tool
About You
Conception & evaluation of the business model
Swarovski
A sparkling e-commerce experience for B2B customers