About Kassenzone
E-commerce is a topic close to the heart of Etribes managing director Karo Junker de Neui. That's why Kassenzone podcast host Alexander Graf didn't have to ask twice whether she would like to regularly take over the most successful German podcast on e-commerce and digitization for individual episodes. Every week, CEOs from retailers, brands and manufacturers talk about their unique business models and e-commerce strategies. In “Kassenzone with Karo,” Karo would like to take a look at the future in particular and discuss upcoming macro trends and changes under the motto “E-Commerce 2030.”
Contents
In episode K#542, DocMorris CMO Dorit Posdorf is a guest to talk about digital transformation in the healthcare market. In March, Karo was already able to shed light on the topic with Maximilian Achenbach from gesund.de. In this episode, Dorit and Karo dive even deeper into the topic of online pharmacies. DocMorris uses innovative solutions such as e-prescription and NFC technology to simplify access to medicines. With an impressive external turnover of over one billion euros, the company shows that digital strategies can master competition in e-commerce. In particular, Dorit highlights the peculiarities of the prescription drug trade and how she and her team at Doc Morris nevertheless implement extensive marketing campaigns. This episode is a must for anyone who wants to understand the future of healthcare.
Summary
1:02 Challenges and Opportunities in the Healthcare Market
15:53 Presentation of Dorit Posdorf and her role at DocMorris
21:47 Effects of e-prescriptions on reorders and cross-selling
24:01 Organizational and marketing adjustments after e-recipe introduction
25:40 Marketing Strategy and Service Approach
31:32 Activation measures and app marketing
33:33 Branding and long-term business models
37:43 Focus on Germany and e-prescription
40:56 Revenue streams and marketplace assortments
44:22 Telehealth and Health Care System
48:35 Conversational commerce and voice assistants
49:37 Electronic Health Records and Medication Plans
51:49 New campaign and additional services
53:20 Thanks and a glimpse into the future
